Pick Up | Shipping
In-Store Pick-Up
You can opt to pick up your order at our Harlowe or Kingston shops. This option is free and we will send you an email notification that your order is ready to be picked up once it is ready. Orders are usually ready within an hour or so of placement during shop hours, depending on how busy we are at time of ordering. Please note that the auto-Shopify email might hit your spam; we'll send an email after a few days to remind you if you miss it.
All orders for pick up will come in pre-filled mason jars, the pre-selected dispenser options that you've make, or compostable, unbleached paper bags in the quantity size you select for each item.
Please note for Harlowe orders: we offer pick up only at this location for our rural residents.
How to:
- At checkout, choose the "Pickup" option with the correct location selected. This is either Kingston (90 Brock Street) or Harlowe (4285 Henderson Road).
- You will receive an email notification when your order is ready for pick-up at our shop.
Canadian Shipping
At this time, we only ship to Canadian addresses. Some items cannot be shipped to remote locations and/or have an additional per item shipping fee (such as our brooms and large refill boxes).
Flat Rate $15 shipping
Free Shipping with $150 purchase before taxes - applies automatically at checkout
Recycled Shipping Materials
At Harlowe Green, almost all of our shipping materials are reused. Our shipping materials are almost always compostable; if you find any plastic bubble wrap/padding in your order, it has come to us in a shipment and we are giving that plastic another life. While we do not have suppliers that ship with plastics, we sometimes have things sent to us from small makers that are doing the same thing we are; reusing plastics and reducing "new" paper packaging waste.
The stickers on our packages come from No Issue and are completely compostable. We are thankful that Printed + Pink created such perfect stamps for our shop - be sure to check both small businesses out!